You always know which brand you’re in
You switch brands in the open. What one brand may say, another does not inherit.
One profile, the agent, and the campaign
Email, WhatsApp, web chat, and calls for the same person stay together. The agent answers from company documents and is tested before it goes live. Plans, promotion codes, and yearly billing with a discount are included. Access is by invitation or opened by the team. Prices are not published here.
States the team understands
Draft, in review, approved, scheduled, sending. If you edit something already approved, it goes back to review.
Built for work, not for display
Lists, filters, and a space to review suggestions without losing the thread.
Unified inbox
Email, WhatsApp, web chat, and calls for the same person stay on one profile. The team follows a single thread.
Knowledge
The agent answers from the company’s documents. If it cannot find the answer there, it says it does not know and can hand the conversation to a person.
Try it before it goes live
The agent starts as a draft. A test chat does not publish it. Publishing is a separate step, and the draft stays in place.
Browser voice
You can rehearse the agent with browser voice before it goes live. That test does not publish it. If voice is not configured, you see the text and the language: we do not invent audio.
Phone calls
A call from that person is kept on their profile, next to email, WhatsApp, and web chat.